Usability Heuristics for Bots
🔗️ A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too. https://chatbotsmagazine.com/usability-heuristics-for-bots-7075132d2c92
🔗️ A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too. https://chatbotsmagazine.com/usability-heuristics-for-bots-7075132d2c92